Users & Teams

User Accounts

Every person on the platform has a User account. Users are managed in CRM → User. Each user has a role that determines what they can access, a balance for payments, and can optionally be part of a vendor team.

You can edit your display name at any time from your user profile page. Your name is shown in reviews, applications, and team member lists.

User Roles

• User — basic access. Can browse listings and submit applications.
• Vendor — can manage their own vendor properties and view applications for their units.
• CMS — content management (vendors, complexes, templates, units). Inherited by Vendor and Moderator roles — not assigned directly.
• CRM — customer relations (applications, pipelines, events, payments). Inherited by Vendor and Moderator roles — not assigned directly.
• Moderator — can review and moderate content, manage applications, and verify uploaded media.
• Accountant — can verify and process payments.
• Admin — full system access including admin settings, user management, and pipeline configuration.

Team Management

Vendors can build teams by inviting other users. This is useful when multiple people manage the same properties.

• Invite a user — select a vendor and a user to add them to the vendor's team.
• Kick a user — remove a user from the vendor team.
• Upgrade to vendor — promote a basic user to the vendor role.

Inviting New Users

Admins can invite new people to the platform by entering their email address. The invited person receives an email with a registration link. Once they complete registration, the admin can assign appropriate roles and permissions to their account.

This is the recommended way to onboard new team members, as it ensures they are set up with the correct access from the start.

Pro Accounts

Both users and vendors can upgrade to Pro for advanced features. Pro status is purchased using your account balance. See the Payments page for how to top up your balance.

The main benefit of a Pro subscription is access to guest and applicant contact information. Without Pro, you can see incoming applications but phone numbers, email addresses, and other contact details remain hidden. With Pro enabled, you get full access to contact details so you can reach out to potential tenants directly.

You can upgrade or downgrade at any time from your user profile or vendor page. Downgrading will revoke access to contact information until you re-subscribe.

Two-Factor Authentication (2FA)

Add an extra layer of security to your account with Google Authenticator. When 2FA is enabled, you will need to enter a 6-digit code from your authenticator app every time you log in.

You can enable 2FA from your user profile settings. It uses the TOTP standard, compatible with Google Authenticator and similar apps.

Setting Up 2FA

1. Go to your user profile settings.
2. Click "Enable 2FA" to generate a QR code.
3. Scan the QR code with Google Authenticator (or any TOTP app).
4. Enter the 6-digit code from the app to confirm setup.

To disable 2FA, enter your current verification code and click "Disable 2FA" in your settings. You can re-enable it at any time.

Telegram Integration

Users can link their Telegram account to Hunico. This enables Telegram Mini App (TMA) access and allows receiving pipeline notifications directly in Telegram.

Setting Up Telegram Notifications

1. Go to your profile settings in Hunico and click the Telegram link button.
2. You will be redirected to the Hunico Telegram bot. Press Start to link your account.
3. Your account is now linked. Pipeline notifications will be sent to your Telegram automatically.

Once connected, you can use Pipelines to send automated Telegram messages — for example, get notified instantly when a new application is submitted for one of your units.